| 1. Our organization makes decisions with transparency by documenting the values and rationale behind decisions. | | | | | | |
| 2. Staff members clearly communicate program services, expectations & limitations and obtain informed consent from program participants. | | | | | | |
| 3. There is a clear procedure for the review of allegations of boundary violations between staff or between staff and clients, including sexual harassment & inappropriate social contacts. | | | | | | |
| 4. Our confidentiality policies, including legal reporting requirements, are clearly explained &/or posted for all who receive services. | | | | | | |
| 5. Staff provides services in a timely and reliable fashion; changes/exceptions are clearly communicated. | | | | | | |